Ennie - Portfolio

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About Me

Hi. My name is Hoang Yen, can call me as Ennie. I graduated from the Ho Chi Minh City University of Technology (Hutech) with a degree in Marketing.

My expertise is back-end management, I believe that I will drive organizational success through strategic initiatives, employee engagement, talent management and effective human resource operations.

Strong interpersonal skills and passion for promoting a positive work environment. Seeking a business internal development position to contribute to the growth and development of a dynamic organization.

At work, I'm a responsible person. I hate making excuses (because, of, what if,...) when don't complete things. The result will be an achievement but the process is still worth noting. I am extrovert, cheerful and humorous in crowds. I like to listen and analyze while working.

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Experience

Nin Sing Logistics Company Limited

Apr 2021 - Present

ASSISTANT SALES OPERATION MANAGER

Monitor and periodically check all customers onboarding, ensure no one missing and monitor Sales Ops team's performance on this task.

Support Sales Ops when they need consultant on handling/sovling all requests from Sales (customer complaints, shipment status and other requests).

Monitor and ensure all orders placed on time and without any mistakes.

Foresee and work with relavent team when incurring system issues with customer accounts, orders, etc.

Ensure order database in Internal Tracking, Salesforce, OMS all aligned.

Assist Sales Ops on all Admin tasks.

Guide/Instruct Sales Ops how to handle this task effeciently, careful manner and high accuracy

Make sure all SOPs/Onboarding/headcounts files up-to-date.

Guide Sales Ops in preparing mail template/Sales notification/communication flow, ect.

Monitor and support Sales Ops of Sales data clean-up/maintenance.

In charge all Sales ad-hoc request, weekly or monthly reports.

Assist SOM in Hiring new team members and launching.

Building the policies and projects of the trade union.

Manage employees, promote union participation among company employees.

SONG HANH ADVERTISING INVESTMENT JOINT STOCK COMPANY

Mar 2020 - Mar 2021

SENIOR SALE ADMIN EXECUTIVE

Manager timekeeping for employee.

Support Sales from customer complaints, shipment status and other requests.

Research for suppliers to make products (gifts, signs, calendars, printing, products according to customer's requirements).

Perform validation of final order details.

Create and update order in the system.

Assist on system issues with customer accounts, orders, etc.

Assist Sales’s on pre-Sales requirement.

Actively communicate to different internal teams for order specification and issue.

Main PIC of maintaining.

SOPs/Onboarding/Headcounts files, assist manager to prepare email template, communication flow, sales notification ect.

Sales data clean-up/maintainence.

Assist the Sales Admin Team Lead on adhoc request, weekly or monthly reports.

ONACLOVER TECHNOLOGY JOINT STOCK COMPANY

May 2018 - Feb 2020

SENIOR BUSINESS DEVELOPMENT EXECUTIVE

Generate business opportunities through professional prospecting and networking

Create demand by mapping client needs to our services and communicating value.

Develop and manage a pipeline of opportunities.

Drive the entire sales cycle from outreach, solutioning, negotiating and closing.

Ensure business sustainability through strategic pricing and maintaining strong margins on services provided.

Log all sales activity and ensure customer data is up-to-date and accurate.

B'MART COMPANY LIMITED

Jul 2016 - Jan 2018

SHIFT LEADER

Assign shifts and timekeeping for staff.

Sales and product introduction.

Check the store's products and inventory daily. Then, enter all the data into the computer and check the quantity of the specific product.

Prepare sales and product reports.

Responsible for preserving and controlling products in the store.

HI! I am Ennie